trade turnover by online retailers is inextricably linked to customers’ having
a positive view of them. Paying attention to your customers, being honest in your
dealings with them, as well as offering discounts and bonus programmes can all
increase the number of both regular and new customers for online retailers,
Associate Professor in the Marketing Department Elena Panteleeva and
postgraduate student Natalia Mikhailova found in their research ‘Consumer
Experience in e-Commerce: Analyzing Rational and Emotional Consumer Insights’.
December 02, 2015
Mortgage borrowers who have unconfirmed income turn
out to be unable to repay the loan less often than public officials, whose income
consists of their official salary only. The probability of loan default is also
considerably influenced by the cost of the loan. These were the findings of a
study conducted by Alexander Karminsky, HSE Professor, and Agata Lozinskaya, Junior
Research Fellow at the HSE campus in Perm.
November 24, 2015
The Russian family has been becoming more demographically heterogeneous over recent years. Some of the families follow the trend of having many children: women more often give birth to a third and fourth child, and the gap between births is decreasing, which makes the evolution of the family faster. At the same time, younger generations are inclined to postpone marriage and having their first child, which leads either to later motherhood or to childlessness. This means that two opposite trends are developing; along with the growing share of ‘Western-type’ families, with postponed parenthood and fewer children, there is a revival of the traditional family with more children, Sergey Zakharov, Deputy Director of the HSE Institute of Demography, reported.
November 18, 2015
Many management students have difficulties predicting their career paths for the next five or ten years. Some of the students obviously have big hoped for their future and are confident about rapid career growth. They believe that by 30 they will be able to become top-level managers in medium and big organizations, and will never repeat the mistakes of their principals and teachers. Svetlana Satikova, Associate Professor at the Department of Management of HSE in St. Petersburg, studied the career expectations of future managers.
November 17, 2015
Personal experience is a critical factor in the choice of destination for labour migration. Being familiar with the local language and laws and having local contacts matter more for potential migrants than the current economic situation in the target region, according to Evgenia Chernina, Junior Research Fellow at the HSE Centre for Labour Market Studies.
November 10, 2015
The likelihood of being denied a visa depends on the quality of
institutions in the applicant's country – such as public administration,
corruption response, rule of law, and prevalent norms and values. The same
factors play a role in whether residents of a particular country are likely to
be granted visa-free entry, according to the study 'Institutions and Visa
Regimes' by HSE researchers Kamila Gracheva, Leonid Polischuk, Alexander
Yarkin, and Kong Schoors from the University of Ghent, Belgium.
November 09, 2015
The ability to foresee stock market trends and the potential performance of specific financial instruments is key to a stock trader’s success. Yet studies show that both traders and financial analysts often make mistakes. Lyudmila Egorova, Junior Research Fellow of the HSE International Laboratory of Decision Choice and Analysis, applied mathematical methods to calculate which strategies can help brokers make a profit and avoid bankruptcy.
November 05, 2015
While helping build consumer trust in credit institutions, deposit
insurance can prompt bankers to engage in risky and opportunistic behaviour;
larger banks tend to be more cautious and do a better job managing troubled
assets, according to Natalia Gorelaya, Associate Professor at the HSE Faculty
of Economic Sciences’ Department of Finance.
November 02, 2015
In Russia, the demand for migrant workers is highest in economically
developed and resource-extracting regions, in areas with low population
density, and in construction and industrial companies. Employers prefer to hire
low-skilled migrants with no education beyond secondary school and limited work
experience of less than a year, since these workers are much cheaper than
locals. These are some of the findings from a study by Elena Vakulenko, Assiant
Professor at the Department of Applied Economics, HSE Faculty of Economic
Sciences, and HSE student Roman Leukhin.
October 29, 2015
The level of education has a direct impact on young Russians’ chances of getting a job. Young men and women with some post-secondary education – in particular those with higher education – experience a shorter transition to their first employment and a fairly low risk of staying unemployed, while those with just nine year of compulsory secondary school – in fact, 20% of Russians under 29 – are likely to remain unemployed for prolonged periods, according to Elena Varshavskaya, professor of the HSE Department of Human Resources Management.
October 27, 2015
In the near future, the number of migrants from Central Asia coming to work in Russia will increase – particularly from Tajikistan and Kyrgyzstan, countries where remittances from their citizens working in Russia stand at almost half of their respective GDPs, according to a joint study by the Eurasian Development Bank (EDB), the United Nations Development Programme (UNDP), the HSE Laboratory for Comparative Social Research (LCSR), and the Russian Academy of Sciences (RAS).
October 21, 2015
Companies with decentralized management systems are,
on average, more effective than firms where the CEO tries to control
everything. The risk of centralization is higher if the company is managed by
families. These were the main findings of the recent research by Irina Levina,
research fellow at the HSE Institute for Industrial and Market Studies.
October 12, 2015